Smart-Acc e-Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
03-79815330
Knowledge base
e-Support Portal
Getting Started
4
Adding Portal to your phone's home screen
How we handle BR requests
How do I submit and track a BR request?
How to submit and track ticket?
Knowledge Base
Dynamod
81
Video Links About How To Use DynaMod
Performing Stock Closing Value
How To Setup Incard In Dynamod
How to Bookmark Module
How to upgrade SmartSQL to Dynamod
View all 81
INCard
6
INCard - Stamp Module - Stamp Earning & Redemption
INCard - Stamp Module - Stamp Prepaid Package & Redemption
INCard - Points Module - Point Accumulation
INCard - Points Module - Point Redemption
INCard - Voucher Module
View all 6
Online Store - Lazada
4
Lazada Store Setup & Management
Lazada - How to setup Lazada store ?
Lazada - How to download product from Lazada?
Lazada - Download Order and Create Transaction
Online Store - Site Giant
9
SiteGiant Store Setup and Management
SiteGiant - How to setup SiteGiant Store ?
SiteGiant - How to download products from SiteGiant?
SiteGiant - Download Order and Create Transaction
SiteGiant - How to update NEW price & NEW quantity to SiteGiant ?
View all 9
GST change to SST on 1st September 2018
28
Topic Index for Transitional Period to SST Enabled with System Upgrade
Topic Index Transitional Period To Non-SST Registrant with System Upgrade
1. What is SST, Facts and Differences of SST and GST
2. How to check is it your Company was under SST?
3. What to prepare in this SST Transition period?
View all 28
Subsidiary Company Setting and WorkFlow
5
Setting Up Subsidiary Company
Dynamod Process Manager Setting For Subsidiary Sync
Flow Of Document Between Subsidiary Company
Setting and How to Use Subsidiary POS Member Purchase History Source
Subsidiary Company - Enquiry
SmartBizSQL
1
How to do a simple CALC in Stock Take Listing
iPay88 - Ewallet
2
Setting Up iPay88 Store
Setting up Payment Type
i-Bank
1
i-Bank Integration Module
Frequently Asked Question
9
SmartSQL Manual Export Stock for TouchNPOS
Dot Net Framework 4.6 Installation
An exception occurred on the server. Invalid column name Shoppe2goVendor
Root Elements is Missing when want to open Dynamod
Workstation PC Internet IPV4 not detected cause Pos cannot upload download & DynaMod cannot connect Server
View all 9
POS Frequently Asked Question
1
'Unhandled exception has occurred in your application. InvalidArgument=Value of '0' is not valid for 'SelectedIndex'' when open the ENQUIRY screen
Shoppe2Go
0
DynaMod
Upcoming Version Release
1
Upcoming Version Release
Version 2024.4 (Hotfix)
1
Version 2024.4 Build 0000 Hotfix
Version History - 2024.4
1
Version 2024.4 Build 0000
Version 2024.3 (Hotfix)
1
Version 2024.3 Build 0000 Hotfix
Version History - 2024.3
1
Version 2024.3 Build 0000
Version 2024.2 (Hotfix)
1
Version 2024.2 Build 0000 Hotfix
Version History - 2024.2
1
Version 2024.2 Build 0000
Version 2024.1 (Hotfix)
1
Version 2024.1 Build 0000 Hotfix
Version History - 2024.1
1
Version 2024.1 Build 0000
Version 2023.3 (Hotfix)
1
Version 2023.3 Build 0000 Hotfix
Version History - 2023.3
1
Version 2023.3 Build 0000
Version 2023.2 (Hotfix)
1
Version 2023.2 Build 0000 Hotfix
Version History - 2023.2
1
Version 2023.2 Build 0000
Version 2023.1 (Hotfix)
1
Version 2023.1 Build 0000 Hotfix
Version History - 2023.1
1
Version 2023.1 Build 0000
Version 2022.3 (Hotfix)
1
Version 2022.3 Build 0000 Hotfix
Version History - 2022.3
1
Version 2022.3 Build 0000
Version 2022.2 (Hotfix)
1
Version 2022.2 Build 0000 Hotfix
Version History - 2022.2
1
Version 2022.2 Build 0000
Version 2022.1 (Hotfix)
1
Version 2022.1 Build 0000 Hotfix
Version History - 2022.1
1
Version 2022.1 Build 0000
Version 2021.3 (Hotfix)
1
Version 2021.3 Build 0000 Hotfix
Version History - 2021.3
1
Version 2021.3 Build 0000
Version 2021.2 (Hotfix)
1
Version 2021.2 Build 0000 Hotfix
Version History - 2021.2
1
Version 2021.2 Build 0000
Version 2021.1 (Hotfix)
1
Version 2021.1 Build 0000 Hotfix
Version History - 2021.1
1
Version 2021.1 Build 0000
Version 2020.3 (Hotfix)
1
Version 2020.3 Build 0000 Hotfix
Version History - 2020.3
1
Version 2020.3 Build 0000
Version 2020.2 (Hotfix)
1
Version 2020.2 Build 0000 Hotfix
Version History - 2020.2
1
Version 2020.2 Build 0000
Version 2020.1 (Hotfix)
1
Version 2020.1 Build 0000 Hotfix
Version History - 2020.1
1
Version 2020.1 Build 0000
Version 2019.1 (Hot Fix)
7
Version 2019.1 Build 0006 Hotfix
Version 2019.1 Build 0005 Hotfix
Version 2019.1 Build 0004 Hotfix
Version 2019.1 Build 0003 Hotfix
Version 2019.1 Build 0002 Hotfix
View all 7
Version History - 2019.1
7
Version 2019.1 Build 0006
Version 2019.1 Build 0005
Version 2019.1 Build 0004
Version 2019.1 Build 0003
Version 2019.1 Build 0002
View all 7
Version History - 2018.3
3
Version 2018.3 Build 0002
Version 2018.3 Build 0001
Version 2018.3 Build 0000
Version 2018.3 (Hot Fix)
3
Version 2018.3 Build 0002 Hotfix
Version 2018.3 Build 0001 Hotfix
Version 2018.3 Build 0000 Hotfix
Version History - 2018.2
10
Version 2018.2 Build 0010
Version 2018.2 Build 0008
Version 2018.2 Build 0007
Version 2018.2 Build 0006
Version 2018.2 Build 0005
View all 10
Version History - 2018.1
13
Version 2018.1 Build 0014
Version 2018.1 Build 0013
Version 2018.1 Build 0012
Version 2018.1 Build 0011
Version 2018.1 Build 0010
View all 13
Version History - 2017.1
33
Version 2017.1
Version 2017.1 Build 0002
Version 2017.1 Build 0003
Version 2017.1 Build 0004
Version 2017.1 Build 0005
View all 33
Version History - 2016.1
29
Version 2016.1 Build 0045
Version 2016.1 Build 0042
Version 2016.1 Build 0040
Version 2016.1 Build 0039
Version 2016.1 Build 0037
View all 29
TouchPOS
Product Change Log
199
TouchPOS 2024.4
TouchPOS 2024.3
TouchPOS 2024.2
TouchPOS 2024.1
TouchPOS 2023.3
View all 199
TouchPOS Training Video
8
How To Setup INCard In Touch Series POS
POS Settings For Shoppe2Go
POS Port Forwarding setup for Shoppe2Go
Update Shoppe2Go transactions in TouchPOS
TouchPOS - Full Training
View all 8
TouchFNB
Product Change Log
187
TouchFNB 2024.4
TouchFNB 2024.3
TouchFNB 2024.2
TouchFNB 2024.1
TouchFNB 2023.3
View all 187
How-to
7
TouchFNB - How to Change / Combine / Transfer Table
TouchFnB - How to set POS Menu
TouchFNB - How to setup E-Wallet
TouchFnB - How to setup Multi Printer
TouchFNB - How to Split Sales
View all 7
Script and HotFix
4
TouchFNB 2018.2 Build 0000 - Error Getting GST Setting & Total Inclusive still show 6%
TouchFNB 2018.2 Build 0000 and 0001 - Receipt can't show SR0 Tax Code
TouchFNB 2018.2 Accumulate Hotfix Script
TouchFNB 2018.2 Build 0004 - Added Price1-Price5 to Cash Sales Receipt
Smart Biz SQL
Version History - 2020.1
4
Smart Biz SQL version 2020.1 Build 0003 ++
Version 2020.1 Build 0002
Version 2020.1 Build 0001
Version 2020.1 Build 0000
Version History - 2019.1
6
Version 2019.1 Build 0005
Version 2019.1 Build 0004
Version 2019.1 Build 0003
Version 2019.1 Build 0002
Version 2019.1 Build 0001
View all 6
Version History - 2018.3
9
Version 2018.3 Build 0008
Version 2018.3 Build 0007
Version 2018.3 Build 0006
Version 2018.3 Build 0005
Version 2018.3 Build 0004
View all 9
Version History - 2018.2
8
Version 2018.2 Build 0007
Version 2018.2 Build 0006
Version 2018.2 Build 0005
Version 2018.2 Build 0004
Version 2018.2 Build 0003
View all 8
Script and HotFix
10
Purchase Supply Listing(Service Tax), TaxCode/Counter Filter not functioning
Save Customer Receipt Prompt Error (divide by zero)
Receipt Listing/Customer Adjustment Listing/Custsomer CN Listing Show Weird Value in version 2018.3 Build 0005
TouchNPOS Server Socket Posting Error "Invalid column name 'sAllowGST' "
TouchNPOS database Stock Item SST Tax Code Has No Value
View all 10
TouchSeries O2O API
Version History - 2024.1
1
TouchO2OSeries API 2024.1 Build 0000
Version History - 2023.1
1
TouchO2OSeries API 2023.1 Build 0000
Version History - 2022.2
7
TouchSeries API, 2021.2 BUILD 0003
TouchSeries API, 2022.2 BUILD 0004 Changes log
TouchSeries API, 2022.2 BUILD 0005
TouchSeries O2O API 2022.2 Build 0007 Change log
TouchSeries O2O API 2022.2 Build 0008
View all 7
Version History - 2022.1
7
TouchSeries O2O API 2022.1 Build 0001
TouchSeries O2O API 2022.1 Build 0002
TouchSeries O2O API 2022.1 Build 0004
TouchSeries O2O API 2022.1 Build 0005
TouchSeries O2O API 2022.1 Build 0006
View all 7
Version History - 2021.2
8
TouchSeries O2O API 2021.2 Build 0008
TouchSeries O2O API 2021.2 Build 0007
TouchSeries O2O API 2021.2 Build 0006
TouchSeries O2O API 2021.2 Build 0005
TouchSeries O2O API 2021.2 Build 0004
View all 8
Version History - 2021.1
1
Build 0004 Changelog
DynaMod Web API
Version History - 2024.4
1
Version 2024.4
Version History - 2024.3
1
Version 2024.3
Version History - 2024.2
1
Version 2024.2
Version History - 2024.1
1
Version 2024.1
Version History - 2023.3
2
DynaMod Web API Version 2023.3
Version 2023.3
Version History - 2023.1
1
Version 2023.1
Version History - 2022.1
3
Version 2022.1 Build 0000
Version 2022.1 Build 0001
Version 2022.1 Build 0009
Version History - 2021.2
9
Version 2021.2 Build 0009
Version 2021.2 Build 0008
Version 2021.2 Build 0007
Version 2021.2 Build 0006
Version 2021.2 Build 0005
View all 9
Version History - 2020.2
3
Version 2020.2 Build 0012
Version 2020.2 Build 0011
Version 2020.2 Build 0010
Smart ERP
Version 2024.4
1
Version 2024.4
TouchNPos
Product Change Log
62
TouchNPOS 2021.2
TouchNPOS 2021.2 Build 0004
TouchNPOS 2021.2 Build 0003
TouchNPOS 2021.2 Build 0002
TouchNPOS 2021.2 Build 0001
View all 62
Script and HotFix
4
TouchNPOS 2018.2 Build 0000 - Error Getting GST Setting & Total Inclusive still show 6%
TouchNPOS 2018.2 Build 0000 and 0001 - Receipt can't show SR0 Tax Code
TouchNPOS 2018.2 Accumulate Hotfix Script
TouchNPOS/One Series empty record in AcTaxEffectiveAs table
i-Mall
Product Change Log
1
i-Mall Product Change Log
Miscellanous
GKash
2
GKash mPOS device driver
GKash Latest Mobile App (Android Only)
R&D Solutions
SmartSQL
1
SmartSQL 2018.2 Build 0000 - TNP Server Socket Posting Error
DynaMod KB
Common Module
0
Common Module - Setup
0
Common Module - Maintenance
0
Common Module - System Security
0
Common Module - Reports
0
Common Module - System Utility
1
SQL Accounting Integration
Common Module - System Audit Trail
0
Inventory Module
0
Inventory Module - Setup
1
Stock Grouping - Brand
Inventory Module - Transaction
0
Inventory Module - Enquiry
0
Inventory Module - Reports
40
Stock Document Listing - Stock Transit Listing
Stock Document Listing - Stock Transit Outstanding Listing
Stock Document Listing - Stock Transfer Listing
Stock Document Listing - Stock Adjustment Listing
Stock Document Listing - Stock Receive Listing
View all 40
Supplier Module
0
Supplier Module - Setup
2
Supplier
Supplier Opening Maintenance
Supplier Module - Transaction
0
Supplier Module - Enquiry
1
Stock Purchase History
Supplier Module - Reports
32
Supplier Document Listing - Purchase Request Listing
Supplier Document Listing - Purchase Request Outstanding Listing
Supplier Document Listing - Supplier Quotation Listing
Supplier Document Listing - Supplier Quotation Outstanding Listing
Supplier Document Listing - Purchase Order Listing
View all 32
Customer Module
0
Customer Module - Setup
0
Customer Module - Transaction
0
Customer Module - Enquiry
0
Customer Module - Reports
22
Customer Document Listing - Customer Quotation Listing
Customer Document Listing - Customer Quotation Outstanding Listing
Customer Document Listing - Sales Order Listing
Customer Document Listing - Sales Order Outstanding Listing
Customer Document Listing - Delivery Order Listing
View all 22
POS Management Module
0
POS Management Module - Setup
0
POS Management Module - Transaction
0
POS Management Module - Enquiry
0
POS Management Module - Reports
0
Promotion Module
0
Promotion Module - Setup
0
Promotion Module - Maintenance
0
Promotion Module - Reports
0
Member Module
0
Member Module - Setup
0
Member Module - Maintenance
0
Member Module - Enquiry
0
Member Module - Reports
0
Accounting Module
0
Accounting Module - Setup
0
Accounting Module - A/C Payable
1
A/P Report - Supplier Adjustment Listing
Accounting Module - A/C Receivable
0
Accounting Module - Cash Book
0
Accounting Module - General Ledger
0
Accounting Module - Enquiry
0
Accounting Module - Financial Reports
3
Trial Balance Listing
Balance Sheet Listing
Balance Sheet Listing (Multi Level)
GST Malaysia Module
0
GST Malaysia Module - Setup
0
GST Malaysia Module - Transaction
0
GST Malaysia Module - Enquiry
0
GST Malaysia Module - Reports
0
SST Malaysia Module
0
SST Malaysia Module - SST Malaysia Wizard
0
SST Malaysia Module - Sales Tax
0
SST Malaysia Module - Service Tax
0
SST Malaysia Module - Repost Tariff Code
0
Subsidiary Company Module
0
Subsidiary Company Module - Setup
0
Subsidiary Company Module - Enquiry
0
Subsidiary Company Module - Reports
0
Marketplace Module
0
Marketplace Module - Marketplace Hub
0
Marketplace Module - Lazada
0
Marketplace Module - Shopee
0
Marketplace Module - 11 Street
0
Marketplace Module - Site Giant
0
Marketplace Module - Shoppe2Go
0
Marketplace Module - Shopify
0
Business Intelligence Module
0
Business Intelligence Module - B.I Report Viewer
0
Business Intelligence Module - B.I Report Designer
0
GST Singapore Module
4
GST Reference from IRAS
Customer Accounting in Singapore GST
Customer Accounting on Purchase for System Logic Based on Requirement (Tax Codes: TXCA and SRCA-C)
Customer Accounting on Supply for System Logic Based on Requirement (Tax Codes: SRCA-S)
GST Singapore Module - Setup
2
Setup GST Tax Code
Company Default Settings for Singapore GST
GST Singapore Module - Transaction
3
GST Filling Profile
GST Simulation
GST Filing Transaction
GST Singapore Module - Enquiry
7
Cash Sales Validator
GST Purchase and Supply Enquiry
Validate GST Transaction by Document
Validate GST Transaction by Account
Validate GST Transaction by Tax Code
View all 7
GST Singapore Module - Reports
6
GST Purchase and Supply Listing
GST Tax Code Daily Summary
Supplier Credit Note and Tax Invoice Listing
Supplier Debit Note and Tax Invoice Listing
Customer Credit Note and Tax Invoice Listing
View all 6
Training Documents - Dynamod
Inventory Module - Setup
0
Inventory Module - Transactions
0
Smart Self Service Order(SSO)
Product Change Log
20
SmartSSO 2023.2
SmartSSO 2023.1
SmartSSO 2022.1 Build 0002
SmartSSO 2022.1 Build 0001
SmartSSO 2022.1 Build 0000
View all 20
FAQ (Frequently Asked Question)
Dynamod
2
Prompt error when preview the Closing Stock Report
EurekaLog error after upgrade to Dynamod version 2020.3 Build 0000
Touch POS/ Touch FnB
2
Prompt The Path is Not Of A Legal Form when preview report during edit
Smart POS Hardware Troubleshooting
TouchNPOS
1
Error message Method not found: "Boolean SLR.SmartLicenseReader.CoverIsCoverPlus()'
Others
2
Unable to Install SQL Server in Windows 11
SQL Server edition memory usage
Caring Dev
DynaMod
1
Caring Dev Updates - DynaMod
TouchPOS
1
Caring Dev Updates - TouchPOS
Big Dev
DynaMod
2
DynaMod 2023.1
DynaMod WebAPI 2023.1
TouchPOS
0
Info2Go
Version History - 2024.1
1
Info2Go 2024.1