Root Elements is Missing when want to open Dynamod : Smart-Acc e-Support

How can we help you today?

Modified on: Thu, 7 Oct, 2021 at 11:49 AM

Root Elements is Missing when want to open Dynamod

Error:

Cause

Windows will cause the file which consist on connection information to be blank or have incomplete data.

Solution

1. Go to the C: SmartAcc\Dynamod and delete the SmartIMSClient.dat

2. Copy SmartIMSClient.dat.default

3. Paste as a new file in C:SmartAcc\Dynamod

4. Rename the new file as SmartIMSClient.dat

5. Open the Dynamod and do the connection again.

Did you find it helpful? Yes No