Frequently Asked Question

Frequently Asked Question on Smart-Acc Products

SmartSQL Manual Export Stock for TouchNPOS
SmartSQL Manual Export Stock for TouchNPOS EXPORT 1) At the pc bottom right, select Touch N POS Server Socket and right click, select SHOW ...
Mon, 14 Dec, 2020 at 12:32 PM
Dot Net Framework 4.6 Installation
.Net Framework 4.6 supporting OS 1) Windows Vista SP2 2) WIndows 7 SP1 3) WIndows Server 2008 SP2 4) Windows Server 2008 R2 SP1 5) Windows ...
Fri, 18 Dec, 2020 at 5:02 PM
An exception occurred on the server. Invalid column name Shoppe2goVendor
Error Prompt An exception occurred on the server. Invalid column name Shoppe2goVendor when login to Dynamod Version found Dynamod Server Socket 2021.1...
Fri, 23 Apr, 2021 at 3:43 PM
Root Elements is Missing when want to open Dynamod
Root Elements is Missing when want to open Dynamod Error:  Cause Windows will cause the file which consist on connection informat...
Thu, 7 Oct, 2021 at 11:49 AM
Workstation PC Internet IPV4 not detected cause Pos cannot upload download & DynaMod cannot connect Server
Kindly follow below step to disable IPV6 under router configuration setting, guide was in router D-Link DVG-F2452 step might be different on other model rou...
Fri, 14 Jan, 2022 at 11:04 AM
Pos launch prompt error 'Input string was not in a correct format'
Error message similar like this Kindly make sure under Control Panel > Region Setting > Date format as dd/MM/yyyy Region format as English UK...
Mon, 18 Sep, 2023 at 10:43 AM
Smart SQL license become evaluation copy after Windows self upgrade to 11 version
symptoms :  Smart SQL port license suddenly become invalid, login Smart SQL become trial version cause of issue : Windows self upgrade ...
Thu, 27 Jan, 2022 at 11:41 AM
Manual Installation of SQL Server Standard
Manual Installation of SQL Server Standard 1) Download the installer to the local pc. The installer may enquire to Smart Salesperson for the downloading...
Wed, 25 May, 2022 at 10:40 PM
DynaMod / DynaMod client socket unable to launch after perform upgrade to latest version
Ticket reference https://smartacc.freshdesk.com/support/tickets/138202 Root Cause .Net Frame work 4,6 was not install on PC, while install .Net Frame work...
Mon, 29 Aug, 2022 at 10:22 AM