How to download the order from Lazada ?
1. Download Order
Click on [Orders] - [Functions] - [Download Orders]. (Figure. 1)
(Figure. 1)
(Figure. 2)
Please select the order date and check with the new order box or order status box. (Figure. 2)
Then, click on [Get Orders] button.
By default, the order date will set the date time for a week.
- Get New Orders - Download new orders and update existing orders based on Lazada Store
- Sync Order Status - Update Open order status
(Figure. 3)
After get orders, the status will based on Lazada status categorize as below:- (Figure. 3)
- OPEN - Shows Pending orders
- PROCESSING - Show Ready To Ship and Shipped orders
- COMPLETED - Shows Failed, Returned, Delivered, Canceled orders
2. Show Cancelled Orders
Click on [Orders] - [Functions] - [Show Cancelled Orders]. (Figure. 4)
** Cancelled orders are hidden by default.
Click 'Show Cancelled' orders to view all completed orders
(Figure. 4)
3. Create Customer Sales Orders / Customer Invoice
Click on [Orders] - [Functions] - [Create Customer Sales Orders / Customer Invoice]. (Figure. 5)
(Figure. 5)
Please select the order ID that want to create customer sales order or customer invoice. ( Figure. 6)
System allow to select multiple different order ID or single order ID. Based on customer needs.
** If want to select all, press [Shift] button, system will highlight all for you.
( Figure. 6)
System will generate the invoice based on the order ID that selected. ( Figure. 7)
- Your Reference - Will show Order ID
- Remark - Lazada tracking number
- Reference - Lazada customer name
** Please take note ! If multiple different order ID selected, the reference, remark and your reference column will be blank. You may trace the different order ID at the " Channel order No" column.
( Figure. 7)